Privacy Policy

COD LATINO LLC (“COD LATINO”, “we”, “us”, or “our”) operates the COD LATINO platform. Our registered address is 30 N Gould ST Ste R, Sheridan, WY 82801, United States. You can reach us at support@cod.latino.

We collect information that you provide directly when you:

• Create an account or join our waitlist (name, email, phone number, business name)
• Use our platform (order data, shipping addresses, product information)
• Connect third-party services such as Shopify (store domain, API credentials)
• Contact our support team

We also collect information automatically, including:

• Device and browser information
• IP address and approximate location
• Usage data (pages visited, features used, timestamps)
• Cookies and similar tracking technologies

We use collected information to:

• Provide, maintain, and improve our platform
• Process orders, shipments, and cash-on-delivery transactions
• Communicate with you about your account and our services
• Verify identity and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to improve our services

We may share your information with:

• Logistics partners — carriers and warehouses that fulfill your orders
• Call-center providers — to perform order confirmation on your behalf
• Payment processors — to handle cash collection and settlement
• Service providers — hosting, analytics, and customer support tools
• Legal authorities — when required by law or to protect our rights

We do not sell your personal information to third parties.

We retain your personal information for as long as your account is active or as needed to provide our services. Transaction records are kept for the period required by applicable tax and commercial law. You may request deletion of your account data by contacting us at support@cod.latino.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, contact us at support@cod.latino.

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

If you have questions about this Privacy Policy, contact us at:

COD LATINO LLC
30 N Gould ST Ste R
Sheridan, WY 82801
United States
support@cod.latino